Damian3xl Posted October 17, 2023 Share Posted October 17, 2023 Hi, everyone, I wanted to know if any else is having the same problems as me? This is my 2nd time downloading 16TB a man it took forever to download. I'm still having the same problems and I don't know what else to do. I did everything that was told to me but I still can't play ANY games. It says cannot find Launcher. I did all the steps so i dont know what else to do. STEP 1 - SET EXTERNAL DRIVE LETTER TO "D" on your computer STEP 2 - INSTALL DAEMON TOOLS LITE 10.2** STEP 3 - INSTALL ALL PROGRAMS TO YOUR C:\ DRIVE Quote Link to comment Share on other sites More sharing options...
ArcadeSystems Posted October 17, 2023 Share Posted October 17, 2023 @Damian3xl I have moved your post to the correct forum and edited the title so that its more informative. This is an easy one and a very common question. The error "cannot find launcher" is caused due the rocketlauncher.exe file not found this is usually caused by the following: 1. The most common cause is that either windows defender or your antivirus has quarantined the file Goto Windows Security > Virus & Threat Protection > Protection History Review this screen and RESTORE any files. (If Restore does not work, allow the file and then re-download the missing files) I would also suggest to EXCLUDE your drive from Windows Security > Virus & Threat Protection > Manage Settings > Exclusions 2. If you have Antivirus running, you will also want to review this and remove any files from quarantine related to the drive and also exclude the drive from being scanned. 3. This can also be caused if you have NOT set the correct drive letter in the instructions, however I can see that you have already done this step by your comment. Windows Defender and Antivirus often pick up emulators and related files as viruses but they are false positives so they will not harm your setup. Quote Link to comment Share on other sites More sharing options...
jpitt80 Posted October 17, 2023 Share Posted October 17, 2023 I have same issue and all steps above done. I get the error "Cannot find D:\Arcade\Databases\Main Menu\MainMenu.xml, install Hyperspin by running HyperSpin.exe once." Done that and I get a gray HS program to open but it does nothing just a gray box that never closes. Quote Link to comment Share on other sites More sharing options...
jpitt80 Posted October 17, 2023 Share Posted October 17, 2023 It appears that even though my download completed, I missed quite a few files. I am giving it a redo now. will be several days before I know anything further. Quote Link to comment Share on other sites More sharing options...
Damian3xl Posted October 17, 2023 Author Share Posted October 17, 2023 Well, I learned the hard way you don’t have to delete everything, so whatever you do do not delete everything if it’s only certain files that are corrupted or causing an issue. Don’t do what I did. Lol it’s taking me about 15 years to download. 1 Quote Link to comment Share on other sites More sharing options...
ArcadeSystems Posted October 17, 2023 Share Posted October 17, 2023 @jpitt80 @Damian3xl Use either Beyond Compare 4 or Syncovery to compare your local copy with the FTP. https://forums.arcadesystems.co.uk/forum/21-download-clients/ Our Downloads are a complete mirror of our drives and they work, so its either down to a missing file or defender / antivirus has removed the files. I am making a ton of updates at the moment, which will also be available once I have finished uploading them, sadly that's the longest part of the process! 1 Quote Link to comment Share on other sites More sharing options...
ArcadeSystems Posted October 17, 2023 Share Posted October 17, 2023 @Damian3xl I'm also happy to help you remotely if you get stuck, so send in a support ticket and I can check your setup. But please do run Beyond Compare because 9 out of 10 times Filezilla has failed a few files. 1 Quote Link to comment Share on other sites More sharing options...
jpitt80 Posted October 17, 2023 Share Posted October 17, 2023 Got it DL, will do soon as the guide is up 1 Quote Link to comment Share on other sites More sharing options...
Damian3xl Posted October 17, 2023 Author Share Posted October 17, 2023 Arcadesystems how can I have you help me out remotely? I don’t know how to do that. I would truly appreciate if you can do that and help me out. 1 Quote Link to comment Share on other sites More sharing options...
ArcadeSystems Posted October 18, 2023 Share Posted October 18, 2023 @Damian3xl Send in a support ticket, FAO Scott - https://arcadesystems.co.uk/contact I will then pick this up and send you details. 1 Quote Link to comment Share on other sites More sharing options...
Damian3xl Posted October 18, 2023 Author Share Posted October 18, 2023 thank you I already submitted it Quote Link to comment Share on other sites More sharing options...
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